Key Worker


About Safe Haven Accommodation:

SHA specialise in providing a range of supported accommodation and supported living services for semi-independent looked after children from the age of 16+.

Every young person is an individual and has different needs, preferences and desires which we recognise, respect and support.

Seeing the best in each one of our young people, we look beyond the surface to get to know and understand them. This enables us to tailor our style to help them achieve the best outcomes for themselves.


Our dedicated team support our young people by:

  • Safeguarding them

  • Identifying their desires, skills and interests and then supporting them with fulfilling and developing them

  • Sourcing services, training, education and employment and making relevant referrals for the services chosen by them

  • Teaching them the life skills they’ll need in everyday life

  • Creating SMART objectives for young people to support them to achieve their goals


Your role:

    • To take appropriate action in line with SHA’s policies and procedures to safeguard service users from harm and promote their welfare
    • To read the risk assessment at the beginning of every shift to ensure full awareness of risks associated with service users and what action to take to mitigate them. To keep the risk assessment updated and to communicate updates to colleagues
    • To refer to the appropriate manager, immediately, upon any suspicion, evidence or allegation of any concern in relation to child protection, in accordance with SHA’s Child Protection and Safeguarding policies and procedures
    • To conduct correct checks on all visitors to the property and relevant records are completed to  
    • To share essential information with colleagues, management and professionals in a timely and professional manner, especially when dealing with incidents and complete all relevant reports
    • To protect confidential data by adhering to relevant policies relating to property, paperwork, systems and equipment
    • To fulfil specific activities and expectations while on shift to deliver the objectives set in the service user’s Outcome Star Plan / Pathway Plan / Weekly Planner
    • To complete all relevant records relating to your shift to a high standard and in a timely manner, ensuring your records are accurate and detailed enough to provide useful insight and information to those reading them
    • To conduct Key Work sessions with service users and to record evidence of the sessions as part of your record keeping
    • To ensure that service user’s paperwork and records are up to date 
    • To prepare for and attend relevant meetings regarding the service user, such as LAC reviews, house meetings, strategy meetings etc
    • To ensure the general up keep of the house is to a high standard including where necessary cleaning the property
    • To carry out relevant basic property inspections and report any issues straight away to the relevant department
    • To establish and maintain positive relationships with service users
    • To respect and meet the physical, cultural, emotional, religious, educational and psychological needs of service users and colleagues
    • To provide a positive, welcoming and stimulating environment for service users, supporting them in carrying out domestic duties in their home when required
    • To encourage service users to have a voice and input into the service they receive and to follow up on this accordingly
    • To respect and enforce professional boundaries and communication with service users, colleagues, professionals from statutory or voluntary sectors and other agencies 
    • To work on specifically designated tasks or projects which contribute to the development of SHA, as requested by management
    • To keep abreast of developments within the profession including knowledge of legislation, policy and practice procedures relating to service users within SHA
    • To comply with all relevant SHA policies and procedures.


Travel Required:

  • Shifts are based in Wellingborough and Northampton. Must be willing to work in both areas.


A full job description is available here:


What you can expect from us:

  • Level 3 NVQ Health & Social Care qualification fully funded

  • First day induction

  • 28 days holiday (including bank holidays)

  • Pension scheme

  • Supportive Team Leaders

  • Great levels of shift availability

  • Zero hours contract – putting you in control of the hours you work (full-time, part-time, ad hoc)


Safe Haven Accommodation is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, age, race, colour, nationality, ethnic origin, disability, marital status, sexual orientation, gender reassignment, religion